Support Email – info@digitalmutation.in

This Privacy policy is subject to the terms of the Site Policy (User agreement) of Petzworld. This policy is effective from the date and time a user registers with Petzworld by filling up the Registration form and accepting the terms and conditions laid out in the Site Policy.

In order to provide a personalised browsing experience, Petzworld may collect personal information from you. Additionally some of our websites may require you to complete a registration form or seek some information from you. When you let us have your preferences, we will be able to deliver or allow you to access the most relevant information that meets your end.

To extend this personalized experience Petzworld may track the IP address of a user’s computer and save certain information on your system in the form of cookies. A user has the option of accepting or declining the cookies of this website by changing the settings of your browser.

The personal information provided by the users to Petzworld will not be provided to third parties without previous consent of the user concerned. Information of a general nature may however be revealed to external parties

Every effort will be made to keep the information provided by users in a safe manner, the information will be displayed on the website will be done so only after obtaining consent from the users. Any user browsing the site generally is not required to disclose his identity or provide any information about him/her, it is only at the time of registration you will be required to furnish the details in the registration form.

A full user always has the option of not providing the information which is not mandatory. You are solely responsible for maintaining confidentiality of the User password and user identification and all activities and transmission performed by the User through his user identification and shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions and DIGITAL MUTATION PVT. LTD. assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / off-line.

You agree that DIGITAL MUTATION PVT. LTD. may use personal information about you to improve its marketing and promotional efforts, to analyze site usage, improve the Site’s content and product offerings, and customise the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customised experience while using the Site.

You agree that DIGITAL MUTATION PVT. LTD. may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time. It is the belief of DIGITAL MUTATION PVT. LTD. that privacy of a person can be best guaranteed by working in conjunction with the Law enforcement authorities.

All DIGITAL MUTATION PVT. LTD. websites including Petzworld fully comply with all Indian Laws applicable. DIGITAL MUTATION PVT. LTD. has always cooperated with all law enforcement inquires. DIGITAL MUTATION PVT. LTD. may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bonafide requirement to prevent an imminent breach of the law

PETZWORLD aims at safe-guarding the confidentiality of our customers and site visitors (“You/Your/Yours”). The Policy hereby governs the privacy of the personal information i.e. any information that identifies or can be used to identify, contact or locate the person to whom such information pertains (“Personal Information”).

The way PETZWORLD collects, receives, possess, stores, deals, handle and protects the User’s Personal Information is detailed within this Policy. PETZWORLD and its Owner take a proactive approach to ensure that the necessary steps are taken to protect the privacy of its User throughout his/her experience on PETZWORLD. The Personal Information collected and maintained by PETZWORLD shall be subject to the version of this Policy. We hereby declare that your details will not be disclosed to any third party unless it is required to provide a service to you. Please go through the below mentioned Privacy Policy points carefully. By accessing our website, you acknowledge reading and understanding the policies, and hence agree to be bound by the terms stated below.

• CONSENT

The User visiting PETZWORLD does so at their own discretion and agrees to give their informed consent prior registering with us. Your personal details (name, location, e-mail address, debit/credit card information) will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure; we will not disclose your name, address and other information which identifies you personally to any third party without your consent. However, we hold no responsibility for any action of third party that may have directed you to our website.

• COMMUNICATION & MARKETING

If you become a registered member of PETZWORLD, you will be able to receive promotional emails regarding latest offers and discounts from us. You may also receive such communication if you have made a purchase as a guest user.

Please note that in case you don’t wish to receive such e-mails, you have the full liberty to opt-out of such communication any time. You can unsubscribe by visiting ‘My Details’ in ‘My Account’ if you are a registered user; or simply click on “to unsubscribe” link given in the mail.

• COOKIES

We use cookies and other similar technologies (such as pixel tags and clear gifs) to store certain types of information each time you visit any page on our website. This enables us to determine what portions of this website are most appropriate for your needs and to serve advertising banners to you. You may choose to decline cookies, but this would disable the scope of experiencing the entire feature of the website. Hence, we recommend that you leave them turned on.

• MODIFICATIONS

PETZWORLD endeavours to improve and modify its Services including the Privacy Policy from time to time. All such changes, modifications, adjustments, amendments and alterations shall be duly notified by PETZWORLD however, it is the responsibility of the User to keep themselves updated regarding such modifications. Therefore, PETZWORLD in no case shall be held liable for not updating the User on timely basis. It is the responsibility of the User to keep a regular check on any notifications/update on PETZWORLD and to keep themselves informed regarding such modifications which shall be displayed on the Website.

• CONFIDENTIALITY

The User agrees to give their expressed consent prior to their registration on PETZWORLD. The Users are solely responsible for maintaining the confidentiality of the password of their registered account and for all other sensitive information provided by them on PETZWORLD. The Users are permitted to review the information provided on PETZWORLD and shall be able to seek correction, amendments, or deletion of their Personal Information where it is inaccurate.

• DISCLOSURES OF YOUR INFORMATION

We may share your personal information with our other corporate entities to:

• correlate related or multiple accounts to prevent abuse of our services;
• facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity;
• should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information;
• As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.
• USAGE OF DEMOGRAPHIC AND PROFILE DATA

We use your personal information to:

• provide the services you request;
• to resolve disputes & troubleshoot problems;
• promote a safe service;
• measure consumer interest in our products and services;
• inform you about online and offline offers, products, services, and updates;
• request optional online surveys

Please note that we will provide you the ability to opt-out of such uses.

• THIRD PARTY LINKS

You may be linked to our website from our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ of these web sites. Please read their policies carefully before sharing any of your details.

• SAFETY OF PAYMENTS

PETZWORLD ensures in taking every possible precaution in protecting its User’s Personal Information. When the User enter sensitive personal data such as Bank account details, credit card or debit card details or any other payment instrument details for registration is shared on PETZWORLD , the said information gets encrypted and is protected with a trusted encryption software on PETZWORLD. However, the User shall be solely responsible for providing their credit cards, debit cards and/or such other forms of instruments or documents for making such transactions. PETZWORLD takes no responsibility or liability for an improper use of any information relating to the usage of credit cards/debit cards. If the

Users have any query regarding the security of their Personal Information provided to PETZWORLD, the Users are free to contact PETZWORLD at the given address on the Website.

• PRIVACY RELATED INQUIRIES AND COMPLAINTS

PETZWORLD fully complies with all the Indian Laws applicable and takes its User’s privacy concerns seriously. In case the User believes that PETZWORLD has not complied with this Policy with respect to their Personal Information or in case the User have other related query or concerns, they may write to the address given below. Any complaint or concern with regard to the access, usage, content, comment or breach of the Terms of Use shall be addressed to the designated Grievance Officer of PETZWORLD. The complaint shall be registered through a phone call or by sending an email to the respective email id of the Grievance Officer given below:

 Email – info@digitalmutation.in